Providers are key players on the High Fidelity Wraparound team. Together, we can leverage our strengths and experience to improve outcomes for the youth and families we serve.
Information and resources available for providers are listed below.
Provider Resources
Updating practice data on MagellanProvider.com
Magellan’s provider website is where you sign in to display/edit practice information.
Visit MagellanProvider.com
Additional manuals and guides
- CMS 1500
- New manual available in Reach 360
Wyoming CME Provider Handbook
Magellan national provider handbook documents
Check here for announcements. If you do not currently receive provider emails, please contact us at WYProvider@MagellanHealth.com.
The Provider Scorecard is a document released to the network every quarter, and details each Provider’s performance on key indicators. To learn more about the Provider Scorecard, see our introduction. The Scorecard Manual offers details on how the data is gathered.
1st Quarter SFY2025 Scorecard
4th Quarter SFY2024 Scorecard
2nd and 3rd Quarter SFY2024 Scorecard
1st Quarter SFY2024 Scorecard
Annual FY2023 Scorecard
- WY CME Provider Scorecard Annual FY2023
- WY Provider Scorecard Talking Points Annual FY2023
- WY Provider Scorecard Manual August 2023
3rd Quarter SFY 2023 Scorecard
2nd Quarter SFY 2023 Scorecard
Medicaid Enrollment
If you are having trouble billing, your Medicaid Enrollment may be the issue. The following contacts can be used to contact HHS with questions about your Medicaid enrollment:
Billing for the Application Period
The process to submit a bill for the seven-day Application Period to Magellan is as follows.
As you submit those bills, please follow this process:
- Download the Invoice Form
- Invoice form must be saved as a PDF
- If you would like your funds electronically deposited, please complete and include this ETF form with your application.
- Complete all information highlighted
- Enter the Service Dates
- Date ranges should equal no more than seven days (if more than seven days, it will be returned to you).
- Send the completed Invoice Form to WyProvider@MagellanHealth.com with the subject line “Application Invoice”
The Network Team will confirm the application date range, your mailing address and the completion of the application. Once those elements are confirmed, the invoice will be sent to the Magellan Fiscal Team. The Magellan Fiscal Team has 45 days to pay an invoice.
If you have any questions, please contact us.
Billing for all other High Fidelity Wraparound Services
The High Fidelity Wraparound billing practices involve providers direct billing Wyoming Medicaid for their services. Questions about billing can be directed to:
- Provider Portal: https://wyoming.dyp.cloud/
- Provider Relations – 1-888-WYO-MCAD (1-888-996-6223)
- WyProviderOutreach@cns-inc.com
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Magellan of Wyoming provides extensive training support for providers. Some of the key training resources are indexed on this page for convenient searching.
These resources are designed help Magellan of Wyoming providers with documentation for working with families and for working with the CME for prior authorizations.
Provider Resource Center Overview
- This resource has information on the provider resource center and the timelines and requirements for the Wraparound process.
- This resource contains information about Medicaid eligibility and completing a referral
Family Enrollment, B&C Waiver, and Applying for the C Waiver
- This resource describes how to enroll families, information about the 1915 B and 1915 C waivers, and how to apply for the C waiver.
Intake, Choice of Provider, Freedom of Choice, Rights & Responsibilities, Level of Care, CASII/ESCII
- This resource contains information about the application for HFWA, including the intake form, choice of provider form, freedom of choice form, rights and responsibilities, level of care, and CASII/ESCII.
- This resource describes the prior authorization process.
Prior Authorization in Fidelity EHR
- This resource describes how to upload documentation for prior authorizations in Fidelity EHR.
Child and Adolescent Needs and Strengths (CANS)
- This resource has information on the CANS assessment.
- This resource outlines the timelines and requirements for the application, authorization, implementation, and discharge processes.
Support Groups and Youth and Family Training (YFT)
- This resource describe the differences between support groups and YFT, how to offer support groups, and additional YFT resources.
How to Add an Auxiliary Service
- This resource describes how to add another service to the team, such as a YSP.
Transition of Care (Family Care Coordinator)
- This resource describes how families can transfer providers.
Transitioning from the B to C Waivers
- This resource describes when a child/youth may need to transfer from the B to C waiver, how to check Medicaid eligibility, and family resources for checking eligibility.
Requesting an Extension for an Authorization Time Period
- This resource describes requesting an extension for a prior authorization.
- This resource contains information about requesting additional units including before the first Plan of Care.
- This resource describes steps providers can take when a family is not engaging with Wraparound.
- This resource contains information about why services may not be authorized.
Discharging a Family from Wraparound
- This resource contains information about the discharge process.
For records management resources, visit our electronic health record.
Magellan of Wyoming has a provider focused conference focused on collaboration, client care, and providing high quality Wraparound services.
Summer 2025’s conference will be in Cheyenne, Wyoming.
Magellan CANS: Required every 90 days
CANS certification is required for family care coordinators (FCCs) and training is recommended for all High Fidelity Wraparound providers. Access the CANS training now (note you’ll need to log in to the site).
- How to Certify and Enter CANS
- CANS Comprehensive Form (PDF)
- CANS Frequently Asked Questions (PDF)
- Reference guide (PDF)
- CANS system FAQ
- CANS FAQ 2
- CANS Recertification Guidelines
CASII/ECSII
Important letter from WY Department of Health: CASII talking points.
For a calendar of CASII/ECSII and other trainings, register at TRAIN, a free service of the Public Health Foundation.
WFI-EZ: Complete at 6 months; providers are required to participate
- WFI-EZ 2018 Administration Instructions for Family Care Coordinators
- WFI-EZ forms for caregivers and youth are available upon request. Please send an email.
ACEs Survey
Available in Rise
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Fidelity EHR was created by Behavioral Health Professionals to align with the best practices of Wraparound and Care coordination. Fidelity EHR is shown to improve behavioral health outcomes for members. The architecture of the system is designed to follow evidence-based practices.
Fidelity EHR’s development was supported by the National Institute of Mental Health grant, and has been demonstrated to show outcome improvement for members through excellent documentation.
Access
Access the Fidelity EHR system.
If you need access or your password resent in Fidelity EHR, please email WyProvider@MagellanHealth.com.
Release Notes
- April 3, 2022– Custom Assessment Signature Line
Fidelity EHR Trainings
- Each agency should have a designated Fidelity EHR expert to assist their colleagues with Fidelity EHR questions.
Joining our network can be beneficial in the following ways:
- Help youth and families find success, resiliency and their own voice through life’s journey.
- Build an independent and long-term professional career in the “helping profession”.
- You’ll have a career path that builds on the life experiences of the growing professional.
- Training and certification supervision are provided and covered by Magellan.
Use our search tool to view the current providers around you.
How do I become a provider?
- Send us an email letting us know you’re interested in becoming a provider.
- Obtain your National Provider Identifier if you do not already have one.
- Complete a current state and national background screen as defined in Wyoming Medicaid Rules, Chapter 47, Section 17 (use the search window to locate “Wyoming Medicaid Rules’).
- Go to our Magellan Provider website to Join the Network We will contact you within five business days of receiving your request and send you the High Fidelity Wraparound Network Application.
- At the time we send the High Fidelity Wraparound Provider Application, Magellan will send an Acknowledgement Letter to the new provider. The new provider will then submit this Acknowledgement Letter to Wyoming Medicaid to complete a Wyoming Medicaid Provider Enrollment* form. Your Medicaid Enrollment ID number will need to be submitted to Magellan.
*All forms/applications must be complete and include required supporting documents. An application is not accepted for processing until complete (including supporting documents).
Are there any other requirements?
Yes. Those interested in becoming a provider will submit their following information with their application.
- First Aid/CPR certification (this can be completed online)
- Proof of General Auto Liability Insurance
How long does the process take?
Our goal is to bring providers into the network within 30 days of their initial outreach to us. Of course, this timeline is dependent on interested providers submitting their documentation in a timely manner.
Questions? Send us an email.